Your privacy is important to Float N’ Flag Travel. This Privacy Policy explains how Float N’ Flag Travel collects, uses, discloses and retains personal information, including personal information collected by Float N’ Flag Travel through its website, mobile app and telephone calls and when providing products or services.
By providing Float N’ Flag Travel with your personal information, you consent to the collection, use, disclosure and retention of that information by Float N’ Flag Travel in accordance with this Privacy Policy and as otherwise permitted by applicable law. You may withdraw your consent at any time, subject to legal or contractual restrictions and on reasonable notice to Float N’ Flag Travel, but then you might not be able to proceed with your intended interactionsor transactions with Float N’ Flag Travel or otherwise receive the full benefit of Float N’ Flag Travel products and services.
In this Privacy Policy, “personal information” means information about an identifiable individual (e.g. an individual’s name, postal address, telephone number and email address) but does not include (to the extent permitted by law) information that is publicly available in a telephone directory or that is business contact information that enables an individual to be contacted at a place of business.
You may be asked to voluntarily give your personal information to Float N’ Flag Travel when you interact with Float N’ Flag Travel, including when you apply for an account, subscribe to a newsletter, request information or use a product or service (including the mobile app) provided by Float N’ Flag Travel. In those circumstances, you can choose not to provide certain requested personal information, but then you might not be able to proceed with your intended interaction or transaction withFloat N’ Flag Travel or otherwise receive the full benefit of the desired product or service.
If you give Float N’ Flag Travel the personal information of another individual in connection with your use of Float N’ Flag Travel products or services, then you are solely responsible for complying with all applicable laws, including obtaining the individual’s valid consent, regarding your collection and disclosure of the personal information to Float N’ Flag Travel and to Float N’ Flag Travel use, disclosure and retention of the personal information.
Float N’ Flag Travel may automatically collect certain information regarding your use of Float N’ Flag Travel website or mobile app, such as the dates and times that you use the website or mobile app, the browsers, operating systems, software and devices that you use to use the website or mobile app and details of your use of the website or mobile app.
If you install Float N’ Flag Travel mobile app on your mobile device, then the settings of the device may permit the automatic transmission to Float N’ Flag Travel of diagnostic information and other information (including location data, discussed in section 3.(c)) regarding your mobile device and your use of the mobile app.
Float N’ Flag Travel websites, mobile app, email messages and advertisements may use technologies(e.g. cookies, web beacons, tokens, pixels or tags) to collect information that assists Float N’ Flag Travel to improve products, services, customer communications and advertising and to prevent fraud. Float N’ Flag Travel may use information collected through technological means to recognize you as a user of Float N’ Flag Travel mobile app, to facilitate and improve your use of Float N’ Flag Travel mobile app, to confirm that messages have been delivered to and opened by you and to provide you with targeted advertisements.
You may choose to decline or disable cookies if your web browser or device permits, but doing so may affect your ability to access or use certain features of the website or mobile app.
Some of the information automatically collected by technological means is non-personal information (because the information does not identify you), and Float N’ Flag Travel will deal with that non-personal information as explained below in this Privacy Policy unless applicable law requires otherwise.
Float N’ Flag Travel mobile app installed on a mobile device may be configured to automatically collect precise location data, including the real-time geographic location of the mobile device, using various available technologies (including GPS, Bluetooth, Wi-Fi access points and cell tower locations), and transmit that data (either in real time or later when the device has required connectivity) to Float N’ Flag Travel for use and disclosure as set out in this Privacy Policy.
If you do not want a Float N’ Flag Travel mobile app to access your device’s location data, then you might be able to use your devices settings to disable the transmission of location data but doing so might be a breach of the applicable terms of service or other agreements with Float N’ Flag Travel and you might not be able to proceed with your intended interactions with Float N’ Flag Travel or otherwise receive the full benefit of Float N’ Flag Travel products and services.
If the location data includes personal information, then Float N’ Flag Travel will treat the location data as personal information in accordance with this Privacy Policy. If the location data does not include personal information or is depersonalized by Float N’ Flag Travel, then Float N’ Flag Travel will treat the location data as non-personal information in accordance with this Privacy Policy.
If Float N’ Flag Travel refers you to an independent business (e.g. a tax advisor or insurance provider) for a proposed product or service (e.g. tax advisory services or insurance), then Float N’ Flag Travel may collect information from that independent business regarding the transaction.
Float N’ Flag Travel uses your personal information collected by Float N’ Flag Travel for purposes relating to or arising from your relationship and transactions with Float N’ Flag Travel and as otherwise set out in this Privacy Policy or permitted by applicable law, including
Float N’ Flag Travel may combine your personal information collected by Float N’ Flag Travel through various sources (including information collected through its mobile app).
Float N’ Flag Travel may develop, maintain and share a confidential profile for you for to provide information, products and services to you, to facilitate your dealings with Float N’ Flag Travel and as otherwise set out in this Privacy Policy.
If Float N’ Flag Travel refers you to an independent business (e.g. a tax advisor or insurance provider) for a proposed product or service (e.g. tax advisory services or insurance), then Float N’ Flag Travel may collect information from that independent business regarding the transaction to administer your relationship with Float N’ Flag Travel, including to create and manage a confidential profile about you, and to provide products and services to you, as set out in this Privacy Policy.
Float N’ Flag Travel discloses your personal information for purposes relating to or arising from your relationship and transactions with Float N’ Flag Travel and as otherwise set out in this Privacy Policy or permitted by applicable law.
Float N’ Flag Travel may disclose your personal information in accordance with express or implied consents that you give during your interactions and transactions with Float N’ Flag Travel.
If Float N’ Flag Travel refers you to an independent business (e.g. a tax advisor or insurance provider) for a proposed product or service (e.g. tax advisory services or insurance), then Float N’ Flag Travel may disclosure your personal information to the independent business to facilitate the proposed transaction, and in those circumstances Float N’ Flag Travel has no control over, or responsibility or liability for, the use, disclosure or retention of your personal information by the independent business, and the use, disclosure and retention of the disclosed information by the independent business is not subject to this Privacy Policy.
Float N’ Flag Travel may disclose your personal information to Float N’ Flag Travel Corporation’s suppliers and service providers (including mobile app developers) to assist Float N’ Flag Travel in the provision of information, products and services to you, to provide services to Float N’ Flag Travel, to assist Float N’ Flag Travel to use your personal information as set out in this Privacy Policy and as otherwise permitted by applicable law.
Float N’ Flag Travel may disclose your personal information as required or authorized by applicable law, including to comply with a subpoena, warrant or court or arbitral order or litigation disclosure obligation. Float N’ Flag Travel may disclose your personal information to law enforcement agencies or other independent organizations if Float N’ Flag Travel reasonably believes the disclosure is necessary or appropriate in connection with national security, law enforcement or other issues of public importance, or if Float N’ Flag Travel reasonably believes the disclosure is necessary or appropriate to protect and enforce the Float N’ Flag Travel legal rights, interests and remedies or to protect the rights, interests,business, operationsor customers of Float N’ Flag Travel or other persons (including to detect and prevent fraud and other illegal activities, enforce any of the terms of use, terms of service or other agreements that govern access to or use of any of the Float N’ Flag Travel products or services). Float N’ Flag Travel has no control over, or responsibility or liability for, the use, disclosure or retention of your personal information by the agencies, independent organizations or other persons to whom Float N’ Flag Travel discloses the information in the foregoing circumstances, and the use, disclosure and retention of the disclosed information by those agencies, independent organizations or other persons is not subject to this Privacy Policy.
Float N’ Flag Travel may disclose your personal information in connection with a proposed or actual business transaction in which Float N’ Flag Travel is involved (e.g.a corporate amalgamation, reorganization, merger or acquisition, or the sale or transfer of some or all of Float N’ Flag Travel business or assets), but Float N’ Flag Travel will require the information recipient to agree to protect the privacy of your personal information in a manner that is consistent with this Privacy Policy and applicable law.
Float N’ Flag Travel and its service providers may process, store and use your personal information at facilities in various countries, including Canada, the United States of America and one or more countries in Europe or Asia. The personal information protection laws of those other countries might be different from the laws of the jurisdiction in which you reside, and might permit courts, government, law enforcement agencies, regulatory agencies and security authorities to access your personal information without notice. By providing your personal information to Float N’ Flag Travel, you consent to the transfer of the personal information to facilities located in other countries and the processing and storage of the personal information at those facilities.
Float N’ Flag Travel retains your personal information for the period reasonably necessary for the purposes set out or referenced in this Privacy Policy and to comply with Float N’ Flag Travel legal obligations or enforce or protect Float N’ Flag Travel legal rights, or a longer period required or permitted by applicable law. Float N’ Flag Travel will delete or dispose of your personal information, or depersonalize the information, when Float N’ Flag Travel is no longer reasonably required to retain the personal information for the purposes set out or referenced in this Privacy Policy.
Float N’ Flag Travel uses reasonable safeguards – including administrative, physical and technical security and safeguarding measures– appropriate to the sensitivity of the personal information in Float N’ Flag Travel possession or under Float N’ Flag Travel control to help protect the information from unauthorized access, collection, use, disclosure, deletion or similar risks. Nevertheless, security risks cannot be eliminated and Float N’ Flag Travel cannot guarantee that your personal information will not be accessed, used, disclosed or deleted in ways not otherwise described in this Privacy Policy.
Float N’ Flag Travel will rely on you to ensure that the personal information that you provide to Float N’ Flag Travel is as accurate, complete and up to date as necessary for the purposes for which Float N’ Flag Travel uses the personal information. You will promptly notify Float N’ Flag Travel of any changes to the personal information that you provide to Float N’ Flag Travel using the procedures made available for that purpose by Float N’ Flag Travel or by contacting Float N’ Flag Travel Privacy Officer by email to tammy@floatnflagtravel.com, by phone at 905-407-1966 or by mail to tammy@floatnflagtravel.com, Float N’ Flag Travel, 202 - 325A West Street. Brantford, ON, Canada, N3R 3V6.
You may reasonably request access to your personal information collected by Float N’ Flag Travel and information about Float N’ Flag Travel use, disclosure and retention of that personal information by submitting a written request to Float N’ Flag Travel Privacy Officer using the contact information noted above and at the end of this Privacy Policy. Subject to applicable exceptions and limitations prescribed by applicable law, you will be given reasonable access to your personal information and you will be entitled to verify the accuracy and completeness of your personal information and to have the information revised as appropriate. You may be required to pay a reasonable fee for access to your personal information. Float N’ Flag Travel may decline to process a request that is unreasonably repetitive, frivolous, vexatious or impracticable, that infringes or jeopardizes the privacy of other persons, or for other reasons permitted by applicable law.
Float N’ Flag Travel creates and collects non-personal information (information that is not about an identifiable individual), including personal information that has been aggregated or otherwise depersonalized so that the information no longer relates to an identifiable individual. Float N’ Flag Travel may use, disclose, transfer and retain non-personal information for any purpose and in any manner whatsoever.If non-personal information is combined with personal information, then Float N’ Flag Travel will treat the combined non-personal information as personal information for the purposes of this Privacy Policy for as long as the non-personal information is combined with personal information.
Float N’ Flag Travel website and correspondence (including emails, messages and social media posts) may include advertisements for products and services offered by independent businesses or links to websites operated by independent businesses. Float N’ Flag Travel has no responsibility or liability for, or control over, those other websites, online services or businesses, their products or services, or their collection, use, disclosure or retention of your personal information. This Privacy Policy does not apply to the collection, use, disclosure and retention of your personal information by those websites, online services and independent businesses. If you have questions about how those websites, online services or independent businesses collect, use, disclose or retain personal information, please contact the owner or operator of the website, service or business.
If you wish to obtain a copy of Float N’ Flag Travel mobile app from an online app store operated by an unaffiliated third party (such as Apple and Google), then you will be required to disclose your personal information to the app store operator in order to download a copy of the mobile app. Float N’ Flag Travel has no control over, or responsibility or liability for, the collection, use, disclosure,retention and deletion of your personal information by any app store operator. Each app store operator’s use, disclosure, retention and deletion of your personal information are governed by the app store operator’s own privacy policy (not this Privacy Policy).
The agreements (including any application formor terms of service or use) that you accept when you apply, register for, order or use Float N’ Flag Travel products or services contain important provisions, including provisions disclaiming, limiting or excluding the liability of Float N’ Flag Travel and other persons (including service providers) and provisions determining the applicable law and jurisdiction for the resolution of disputes. To the extent permitted by applicable law, each of those provisions applies to any dispute that may arise in relation to this Privacy Policy or Float N’ Flag Travel collection, use, disclosure and retention of your personal information, and are of the same force and effect as if they were reproduced directly in this Privacy Policy. Nothing in this Privacy Policy amends any of those other agreements.
Float N’ Flag Travel may change this Privacy Policy as it applies to Float N’ Flag Travel from time to time by posting a new version of this Privacy Policy on Float N’ Flag Travel website. Float N’ Flag Travel collection, use, disclosure and retention of your personal information will be governed by the version of this Privacy Policy in effect at that time. Your continued dealings with Float N’ Flag Travel after any change to this Privacy Policy will signify your consent to the collection, use, disclosure and retention of your personal information as set out in the changed Privacy Policy. Accordingly, you should check the “Last Updated” date of this Privacy Policy (at the top of this Privacy Policy) and review any changes since the last version.
You and Float N’ Flag Travel have each expressly requested and required that this Privacy Policy and all other related documents be drawn up in the English language. Les parties conviennent etexigent expressement quecette Politiquede Confidentialité ettousles documents quis’y rapportent soient rédigés en anglais.
If you have any comments or questions about this Privacy Policy or how Float N’ Flag Travel deals with your personal information, please contact Float N’ Flag Travel Privacy Officer by email to tammy@floatnflagtravel.com, by phone at 905-407-1966 or by mail to tammy@floatnflagtravel.com, Float N’ Flag Travel, 202 - 325A West Street Brantford, ON, Canada, N3R 3V6..
WHAT THEY SAID
I’ve gone on two international diving trips with Float N’ Flag Travel and I very highly recommend them for your next diving adventure.
As a single traveller, I appreciate the safety of travelling with a group and knowing I am diving with well trained and experienced divers. On a recent trip I was even paired with an instructor and was able to finish my Advanced Open Water certification in the warm waters of Bonaire.
Tammy took care of every detail so we could relax and enjoy our vacation. When we were delayed in Curacao on our return flight because of a winter storm in Toronto, she arranged day passes for all of us at a local resort so we could spend the day on a beach instead of at the airport. She turned this unexpected set back onto an awesome adventure!
The challenge with Float N’ Flag travel is that they offer so many great trips that it’s difficult for me to choose!
Without hesitation, I highly recommend Float N Flag Travel!
I have only positive things to say about these folks. I’ve been diving with this group for 6 years now and have always felt safe, encouraged, supported, challenged, and celebrated. They host amazing trips – I’ve been to Galapagos, Wakatobi, Saba, Cozumel, Dominica and even right here in our own beautiful Ontario.
Brad and Tammy and the team at Float n’ Flag Travel have created a wonderful community of divers who have become friends and they truly go ‘above and beyond’ time and time again. Their trip planning and level of organization is beyond compare. An extremely knowledgeable and experienced team of instructors and supportive divers have helped me progress as a diver and it’s opened up an amazing new world of travel and exploration.
I have been traveling with Float N' Flag for over 10 years. When I book a trip with Float N' Flag Travel, I can rest assured knowing that I will be staying in quality accommodations, enjoying delicious meals, and diving the best locations the world has to offer with other friendly and knowledgeable SCUBA divers. Tammy and her team are extremely knowledgeable and well prepared to handle any issues that may arise both before and during your trip.
We have been travelling with Float N Flag travel for a number of years. 5 group trips and 1 personal trip they arranged. Tammy makes travelling easy. Every trip is well researched with all the expenses taken care of including the transfers and in most cases even the tips. When a destination requires a special form/process or test to be done then Tammy is on top of it and makes all the necessary arrangements. It really is a very easy way to travel. Even when travel plans don’t go according to plan, Float N Flag travel is there. On a personal trip (non-group) we ran into a delay in the Belize airport that was going to see us miss our water transfer to an island. One quick call to Tammy, while in the queue, and she connected with the resort and made special arrangements to have us taken to the island at a later time after the airport cleared. In our experience you can’t go wrong with Float N Flag travel.
I have travelled with Float N Flag Travel more than once and it is a pleasure doing so! All details are taken care of and everyone is well informed. The atmosphere is very inclusive, but when you want to take some time to yourself, there is no pressure to stay with the group. The Float N Flag Travel team knows their destinations so we can travel with confidence that our vacation will be a great time with nice people and amazing memories! We look forward to our next trip with Float N Flag Travel!
Travelling with Float N Flag can take you to absolutely the best diving locations on earth - both at resorts and on liveaboard boats. Booking is easy, all arrangements are taken care of, and the payment schedule is manageable. Brad and Tammy escort the trips, so you can feel at ease wherever you are. My 2019 trip on the Arenui liveaboard in Indonesia was simply spectacular - so great that I’ve booked to go back! Seeing the fabulous coral and undersea life is something you will never forget.
I have been on many group dive trips organized by Float ‘N Flag Travel. They are constantly searching out great dive destinations, with top-notch dive operators. The attention to detail in organizing travel logistics minimizes the hassles of international travel. On one occasion four of us wanted to do a quick Mexican dive weekend, and Tammy put all the pieces together including a resort with on-site diving, flights, airport transfers at our destination. I have never been disappointed.
Float N’ Flag Travel
Tammy Snyder
tammy@floatnflagtravel.com
905-407-1966
Corporate Head Office:
202 - 325A West Street
Brantford, ON, Canada
N3R 3V6
1-800-608-1117
TICO4316071
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